Families with students in NYC schools have started to receive the $420 Pandemic Electronic Benefit Transfer (P-EBT) food benefit, and for some families the benefit will arrive in July or August. P-EBT is the program for families to buy food to make up for missed school meals while students were learning from home in March-June.
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P-EBT Helpline Phone Number is Now Available
The helpline can answer questions about whether your P-EBT food benefits are available and how much you received. You can also order a new EBT card if your current card has been lost, stolen or damaged.
- Call the New York State P-EBT food benefits helpline at 1-833-452-0096
- You can also email questions to otda.sm.eisp.PEBT@otda.ny.gov
Get Answers to Frequently Asked Questions
Community Food Advocates now has frequently asked questions available on our website.
New York State also has so answers to commonly asked questions (updated June 30)
Check Your SNAP/P-EBT Food Benefits Balance
Visit www.connectebt.com or call 1-888-328-6399
Visit the P-EBT page on our website for:
- Downloadable P-EBT flyers available in seven (7) languages
- Downloadable P-EBT info slides in English and Spanish
- Recording of P-EBT Info Session (90 mins)
- Recording of P-EBT info slides in Spanish (15 mins)
Please check back periodically. We will update this page as we learn more.
P-EBT is administered by New York State Office of Temporary and Disability Assistance (OTDA). Specific questions about your families PEBT are best answered by the State P-EBT helpline, 1-833-452-0096.
Community Food Advocates is an advocacy organization working with our Lunch 4 Learning Coalition partners to get the word out to parents, school staff and administrators, and other communities about P-EBT.
The Community Food Advocates Team